Managed Services
At Gaichu, we strive to deliver high quality services coupled with quick turn around time and swift response. This is our commitment and philosophy, not just a tag line. We don't compromise on our promises and principles. Always working tirelessly to ensure you succeed.
Managed Services
At Gaichu, we strive to deliver high quality services coupled with quick turn around time and swift response. This is our commitment and philosophy, not just a tag line. We don't compromise on our promises and principles. Always working tirelessly to ensure you succeed.
Our Services
Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Please get in touch with us today to learn how Gaichu Managed Services can help your future success.
Helpdesk Solutions
Gaichu offers 24/7 NOC and Helpdesk Solutions, providing cost-effective IT support services. Our NOC team consists of project managers and support staff who manage IT related problems providing proactive monitoring, troubleshooting, triage, resource identification, parts numbers, and action plans. Gaichu’s support teams are on hand 24/7, ensuring customer satisfaction.
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Full Time Resource Allocation
We have design our full time engineer allocation program to be flexible and fully adaptable to your business needs. It covers end users, network and data center support. By supplementing your existing work force with targeted skills sets, we ensure that you will find the right engineers when you need them, and at the right budget. We will work with you to configure the program to your requirements.
IMAC Service
Gaichu handles IMAC service related to your data center and office. Whether you need rack and stack, hardware installation, or changing your data center equipment, our team of experts are fully trained to help you implement the solution.
- Installs, e.g., equipment installation & cabling
- Moves, e.g., business relocation and office set up services
- Additions, e.g., installs of additional software and hardware
- Changes, e.g., repair or replace your business IT hardware.
Asset Disposal and Destruction
Our highly skilled engineers can help customers with destruction and disposal of assets in compliance with WEEE regulations. We ensure all the customer's data is safely destroyed before the assets are recycled.
Third Party Maintenance
We have the capability to provide resources globally and resolve data center issues within 4 hours. We provide parts onsite or placed securely in one of our FSL’s. Customers have peace of mind while minimizing downtime. By providing multi-vendor and engineering support, we are ideally positioned to mitigate any issues quickly from old machines to the latest models.
Retail Support
In today’s world a simple loss of connectivity means lost sales and customers. Gaichu’s technical team minimizes downtime to keep our customers operational. We support all kinds of installations from footfall counters, electronic point of sales, desktop, servers, switches, UPS, etc. When required, onsite engineers are available on demand to ensure exceptional customer experience.
Resource on SLA
Need a resource in 4 hours?
Gaichu provides customers with flexible SLA options:
4 hours, 6 hours, 8 hours, Next business day
Our 24x7 service team will deploy suitable engineers to meet customer requirements. We work with our customers to provide the best possible solutions within your budget.
Global Deployments
Our team of experts have extensive experience in deploying desktops, servers and network devices globally. We can help with the planning and execution of services and provide the customer with greater savings as well as fast deployment.
AV Technology
We at Gaichu specialize in audio video installations. Our team of experts can install and deploy AV equipment in any environment including offices, healthcare facilities, schools and so much more. We have helped many customers with CISCO telepresence as well as zoom room installations, giving them fast, reliable and flexible services to meet their ever-changing needs.
Wireless Surveys
Our global reach enables us to provide wireless survey services in a fast, efficient manner. We have the expertise to conduct wireless surveys for all kinds of indoor and outdoor environments.
Our services include:
Predictive Survey, Pre-deployment Survey, and Post-deployment Survey
Cybersecurity Solutions
With the increasing reliance on computers, networks, programmes, social media, and global data, organisations are facing a growing vulnerability to cyber threats on a daily basis. Gaichu Cybersecurity Solutions, powered by Overwatch, offer comprehensive protection for your business against cyberthreats.
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We serve:
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Asia: Central Asia, Eastern Asia, South Eastern Asia and Western Asia, and Oceania.
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Europe: Eastern Europe and Western Europe.
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The Americas: North America, Central America and South America, and Caribbean.
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Africa: Northern Africa, Middle Africa, Eastern Africa, Southern Africa and Western Africa.